Q&A
collection of personal information and use guide
ATECO Co., Ltd. (hereinafter referred to as the "Company") complies with the personal information protection regulations of the relevant laws and regulations that information and communication service providers must comply with, such as the Protection of Communications Secrets Act, the Telecommunications Business Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and is doing its best to protect the rights and interests of users by establishing a privacy policy in accordance with the relevant laws and regulations. This Privacy Policy is subject to change due to changes in laws or guidelines related to personal information protection and changes in the Company's policies, so users should check from time to time when visiting our site.
The company's privacy policy is as follows.
1. Definitions of Privacy Policy Terms
- "Personal information" refers to information about an individual, such as codes, letters, voices, sounds, and images that can identify a specific individual by name, resident registration number, etc. (including information that cannot identify a specific individual by means of such information alone, but can be easily combined with other information to identify such information).
- "User" refers to a person who accesses the website (https:// ateco.co.kr) of Ateco Co., Ltd. and receives the services provided by the Company in accordance with these Terms and Conditions.
2. Consent to the collection of personal information
The Company has established a procedure for users to click the "I Agree" button or the "I do not agree" button on the contents of the Company's Privacy Policy or Terms of Use. If the user expresses his/her consent, it is deemed that the user has consented to the collection of personal information.
3. Items of Personal Information to be Collected and Method of Collection
- The following personal information is collected for smooth customer consultation and provision of various services. [Online Inquiry, Newsletter Collection Items]
- Online Inquiries, Answers, Customer Service: Name, E-mail, Contact Information
- IP adress: Cookies, date and time of visit, record of service use
- How to collect personal informationThe Company collects personal information in the following ways.
- Homepage consultation bulletin board, telephone, e-mail
4. Children's Privacy
- When the Company collects personal information of children under the age of 14, it obtains the consent of its legal representative.
- The legal representative of a child under the age of 14 may request to view, correct, or withdraw consent to the child's personal information, and the Company will take necessary measures without delay upon such request.
5. Purpose of Collection and Use of Personal Information
- Provision of Services
- Use of various contents provided to users and consultation inquiries
- Handling of complaints, etc., delivery of notices
- Utilization for service development and marketing/advertising
- Distribution of advertising information such as events
- Development and specialization of new services, provision of services according to demographic characteristics and placement of advertisements
- Identification of access frequency or statistics on the user's use of the service
6. Period of Retention and Use of Personal Information
The Company retains and uses the user's personal information only during the period when the user provides the service. In the event that you withdraw your consent to the collection and use of personal information, when the purpose of collection/use is achieved, when the period of retention/use has ended, or when a reason such as business closure occurs, the personal information will be destroyed without delay. However, the following information will be retained for the specified period for the following reasons.
- Act on Consumer Protection in Electronic Commerce, etc.
- Personal information and consultation details provided at the time of inquiry: Retained for 3 years
- Records of consumer complaints or dispute resolution: 3 years
7. Procedure and Method of Destruction of Personal Information
In principle, when the purpose of use of the collected personal information is achieved, the company destroys the information without delay according to the storage period and use period. The Company's procedures and methods of destroying personal information are as follows.
- Destruction Procedure
- The information entered for the use of the site will be deleted or destroyed after being stored for a certain period of time according to the reasons for information protection under internal policies and other relevant laws and regulations (refer to the period of retention and use) after the purpose of use has been achieved.
- Destruction method
- Personal information stored in the form of an electronic file will be deleted using a technical method that makes it impossible to reproduce the record. Personal information printed on paper will be shredded with a shredder or destroyed by incineration.
8. Provision and Sharing of Personal Information to Third Parties
The Company uses the user's personal information within the scope notified in Article 4 and does not use the user's personal information beyond the scope without the user's prior consent or provide the user's personal information to the outside in principle.
[Provided by Third Parties]
In order to provide better services, we may provide or share your personal information with third parties. In the case of providing or sharing personal information, the Company shall notify in advance who is the recipient of the provision or sharing, what items of personal information are provided or shared, why such information should be provided or shared, and when and how it will be protected and managed individually through e-mail or writing, and obtain consent through the Terms and Conditions at the time of receipt of the inquiry. If you do not agree, we will not provide or share it with a third party. Third-Party Provision and Sharing Relationships If there is a change or the termination of the relationship, we will notify you or ask for your consent through the same procedure.
However, exceptions are made in the following cases.
- When the user agrees to the disclosure of personal information in advance
- In accordance with the provisions of laws and regulations, or when there is a request from the investigative agency in accordance with the procedures and methods prescribed by laws and regulations for the purpose of investigation.
9. Consignment of Personal Information
The Company entrusts personal information as follows to improve its services, and stipulates that personal information can be safely managed in the consignment contract in accordance with relevant laws and regulations.
Consignee |
Outsourced work |
Website Production Specialist |
Website Management Operation |
In accordance with Article 26 of the Personal Information Protection Act, when concluding a consignment contract, the Company specifies in documents such as the contract the prohibition of the processing of personal information other than for the purpose of carrying out the entrusted business, technical and administrative protection measures, restriction on re-entrustment, management and supervision of the consignee, and liability such as compensation for damages, and supervises whether the consignee safely processes personal information.
If there is a change in the contents of the consignment or the consignee, it will be disclosed through this privacy policy without delay.
10. User's Rights and Methods of Exercising Rights
- Users may view or modify their registered personal information at any time, and may request deletion.
- In order to view and modify the user's personal information, it is possible to "edit the information", and to cancel the subscription (withdraw consent), it can be processed in writing, by phone, or by e-mail to the person in charge of personal information management.
- If a user requests correction of errors in personal information, the correction will be made as soon as possible. In addition, if incorrect personal information has already been provided to a third party, the Company will immediately notify the third party of the result of the correction so that the correction can be made.
- The Company shall disclose the personal information that has been canceled or deleted at the request of the user in accordance with "5. Period of Retention and Use of Personal Information", and it is not allowed to be viewed or used for any other purpose.
11. Matters concerning the installation/operation and rejection of cookies
A cookie is a small amount of information that a website server sends to a user's computer, including information about the website visited and the user's personal information that is necessary to verify the provision of services. You can change the settings of your computer's web browser to refuse to accept cookies or to warn you about receiving cookies. The Company may send cookies to the user's computer if it is deemed necessary for the use of web services as follows.
- Purpose of using cookies Providing differentiated information according to individual interests, identifying users' tastes and interests by analyzing users' access frequency or usage time, using them for target marketing, providing personalized services by tracking the traces of information they are interested in, analyzing users' habits to consider service reorganization, etc., and may be collected and used by posting bulletin board posts.
- Installation/Operation and Rejection of Cookies
- Users have the right to choose whether or not to install cookies, and they can allow all cookies by setting options in their web browser, check each time a cookie is saved, or refuse to save all cookies.
- However, if you refuse to store cookies, you may have difficulty using some of the Company's services.
- How to set cookiesFirefox: https://support.mozilla.com/ko/kb/disable-third-party-cookies Chrome: https://support.google.com/chrome/answer/95647?hl=ko&topic=14666&ctx=topic Internet Explorer: https://support.microsoft.com/ko-kr/help/17442 Safari: https://support.apple.com/ko-kr/guide/safari/sfri11471/mac
12. Technical/Administrative Measures for the Protection of Personal Information
The Company takes the following technical and managerial measures to ensure the safety of users' personal information so that it is not lost, stolen, leaked, altered, or damaged in the processing of users' personal information.
- Technical measures
- Users' personal information is strictly protected. Users shall not disclose their personal information to anyone. To this end, the company basically recommends that you quit your web browser online after using it on your PC. In particular, if you share a PC with others or use it in a public place (work, school, library, internet game room, etc.), the above procedure will be more necessary to prevent your personal information from being known to others.
- The Company uses anti-virus programs to take measures to prevent damage caused by leakage or damage to users' personal information due to hacking or computer viruses. In preparation for damage to personal information, the Company frequently backs up data, uses the latest vaccine programs to prevent leakage or damage to users' personal information or data, and ensures that personal information can be safely transmitted over the network through encrypted communication. In addition, we use an intrusion prevention system to control unauthorized access from the outside, and we are trying to equip ourselves with all possible technical devices to ensure systemic security.
- Administrative Measures
- In order to safely protect users' personal information, the Company limits the number of personal information processing staff to the person in charge, and provides a separate password for this purpose and updates it regularly, and always emphasizes compliance with the Company's privacy policy through frequent training for the person in charge on acquiring new security technologies and personal information protection obligations.
- However, the company is not responsible for any problems caused by the leakage of personal information due to the user's negligence or problems on the Internet.
13. Contact information of the person in charge of personal information management and the person in charge
Users may report all personal information protection-related complaints that occur when using the company's services to the person in charge of personal information management or the department in charge. The person in charge and the person in charge of processing your personal information will respond promptly and sincerely to your inquiries related to personal information.
Chief Privacy Officer
Name : Lee Kyung Sik
Department : Management Team
Position : Manager
Contact : ks.lee@ateco.co.kr
14. Remedies for Infringement of Rights and Interests of Information Subjects
If you need to report or consult about personal information infringement, please contact the Personal Information Infringement Report Center of the Korea Information Security Agency (KISA). In addition, if you have suffered financial or mental damage due to personal information infringement, you may apply for damage relief to the Personal Information Dispute Mediation Committee of the Korea Information Security Agency (KISA).
Personal Information Infringement Report Center (http://www.cyberprivacy.or.kr, Tel. 1336)Personal Information Dispute Mediation Committee (http://www.kopico.or.kr, Tel 1336)
Information Protection Mark Certification Committee (http://www.privacymark.or.kr, Tel 02-580-0533)Internet Crime Investigation Center, Supreme Prosecutors' Office (http://www.spo.go.kr, Tel 02-3480-3600)National Police Agency Cyber Terror Response Center (http://www.ctrc.go.kr, Tel 02-392-0330)National Police Agency (http://www.police.go.kr)
15. Obligation to Notify Changes to the Privacy Policy
If there is any addition, deletion, or modification of the contents of this Privacy Policy, we will notify you in advance through the 'Notice' at least 7 days before the revision. However, in the event of a significant change in the rights of the information subject, such as a change in the items of personal information to be collected or the purpose of use, the information subject will be notified at least 30 days in advance, and if necessary, the consent of the information subject may be obtained again Announcement
Date : February 14, 2025
Effective Date: February 14, 2025
※ You must agree to the guidelines on collection and use of personal information to use the inquiry service.